Additionally, there is no current support at this time for audio redirection in ICA for mobile devices such as Android, iOS for iPAD and iPhone, and so on. Configuring ICA Audio Settings. Audio Quality for the ICA session can be set in the Citrix Policies, as well as in the Web Interface site under Session Settings Connection Performance Sound.
Applicable Products
- Receiver for Windows
- Web Interface 5.4
- XenApp 6.5
- XenApp 6.0 for Windows Server 2008 R2
- StoreFront 2.5
- StoreFront 2.6
- To Configure Audio setting policies for User devices: 1. Load the group policy templates by following Configure Receiver with the Group Policy Object template. In the Group Policy Editor, expand Administrative Templates Citrix Components Citrix Receiver User Experience. For Client audio settings, select Not Configured, Enabled, or Disabled.
- Mar 06, 2020.
Symptoms or Error
User does not hear any audio while playing a video in an ICA session. There are no issues playing the video locally on the client machine outside an ICA session or through an RDP session to the server. There are no issues with the playback of the video it plays smoothly just no audio is heard. The XenApp policy Windows Media redirection (XenApp 6.5) or HDX MediaStream Multimedia Acceleration (XenApp 6.0) is enabled. Microsoft paint for android.
Solution
By default Client Audio is not enabled for Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0)As explained here:
'To allow users to run multimedia applications in ICA sessions, turn on audio or give the users permission to turn on audio themselves in Citrix Receiver. By default, all other plug-ins and methods are configured with audio enabled and optimized for speech sound quality.'
You can read more about this from the link in the Citrix Documentation Section below titled 'Optimizing Audio and Video Playback
'
So in conjunction with enabling Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0) Citrix Policies.
You want to enable Audio on the Citrix receiver :
To enable this directly on the clients machines that have Citrix Receiver installed you import the icaclient.amd template and then enable Citrix GPO from that template.
The icaclient.adm template is installed as part of the Citrix Receiver and located under:
C:Program Files (x86)CitrixICA ClientConfiguration
Launch the Local Group Policy Editor on the clients machine. This can be done by typing the command GPEDIT.MSC
Once that is open under Computer Configuration right click on Administrative Templates and select Add/Remove Templates.
Click the Add button and then browse to the icaclient.adm template and add it.
Once added close and reopen the Local Group Policy Editor and you should now see a new policy section under
To get to the Audio policies section of the Citrix receiver expand the Computer Configuration node to the following location:
Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix receiver > User Experience > Client Audio settings (Set to ENABLED with the sound quality of your choice Low, Medium , or High)
You also want to make sure that the Audio features are enabled for User sessions through a Citrix User Policy.
ICA > Audio > Audio Plug N Play > (Set to Allowed)
NOTE: You can import the icaclient.adm template in Windows Active Directory and push out the setting to clients in your domain that way also if it is easier for your implementation. The above settings need to be followed whether connecting through Web Interface, Citrix Storefront, or directly from Citrix receiver.
So in conjunction with enabling Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0) Citrix Policies.
You want to enable Audio on the Citrix receiver :
To enable this directly on the clients machines that have Citrix Receiver installed you import the icaclient.amd template and then enable Citrix GPO from that template.
The icaclient.adm template is installed as part of the Citrix Receiver and located under:
C:Program Files (x86)CitrixICA ClientConfiguration
Launch the Local Group Policy Editor on the clients machine. This can be done by typing the command GPEDIT.MSC
Once that is open under Computer Configuration right click on Administrative Templates and select Add/Remove Templates.
Click the Add button and then browse to the icaclient.adm template and add it.
Once added close and reopen the Local Group Policy Editor and you should now see a new policy section under
Citrix Receiver For Mac No Audio Software
Classic Administrative Templates (ADM) titled Citrix Components.To get to the Audio policies section of the Citrix receiver expand the Computer Configuration node to the following location:
Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix receiver > User Experience > Client Audio settings (Set to ENABLED with the sound quality of your choice Low, Medium , or High)
You also want to make sure that the Audio features are enabled for User sessions through a Citrix User Policy.
Citrix Receiver For Mac Download
ICA > Audio > Client audio redirection > (Set to Allowed)ICA > Audio > Audio Plug N Play > (Set to Allowed)
NOTE: You can import the icaclient.adm template in Windows Active Directory and push out the setting to clients in your domain that way also if it is easier for your implementation. The above settings need to be followed whether connecting through Web Interface, Citrix Storefront, or directly from Citrix receiver.
Other requirements for using Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimedia Acceleration (XenApp 6.0) are: Install python api for matlab 2016 mac.
- Users must be running Citrix Receiver.
- The user device must have the same memory and processing speed as is needed for playing multimedia locally.
- The correct codec to decompress the media file type used (MPEG for example) must reside on the user device. Windows devices have the most common codecs already installed. If you need additional codecs, you can download them from the Web sites of the manufacturers of media players.
'
So in conjunction with enabling Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0) Citrix Policies.
You want to enable Audio on the Citrix receiver :
To enable this directly on the clients machines that have Citrix Receiver installed you import the icaclient.amd template and then enable Citrix GPO from that template.
The icaclient.adm template is installed as part of the Citrix Receiver and located under:
C:Program Files (x86)CitrixICA ClientConfiguration
Launch the Local Group Policy Editor on the clients machine. This can be done by typing the command GPEDIT.MSC
Once that is open under Computer Configuration right click on Administrative Templates and select Add/Remove Templates.
Click the Add button and then browse to the icaclient.adm template and add it.
Once added close and reopen the Local Group Policy Editor and you should now see a new policy section under
To get to the Audio policies section of the Citrix receiver expand the Computer Configuration node to the following location:
Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix receiver > User Experience > Client Audio settings (Set to ENABLED with the sound quality of your choice Low, Medium , or High)
You also want to make sure that the Audio features are enabled for User sessions through a Citrix User Policy.
ICA > Audio > Audio Plug N Play > (Set to Allowed)
NOTE: You can import the icaclient.adm template in Windows Active Directory and push out the setting to clients in your domain that way also if it is easier for your implementation. The above settings need to be followed whether connecting through Web Interface, Citrix Storefront, or directly from Citrix receiver.
So in conjunction with enabling Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimeda Acceleration (XenApp 6.0) Citrix Policies.
You want to enable Audio on the Citrix receiver :
To enable this directly on the clients machines that have Citrix Receiver installed you import the icaclient.amd template and then enable Citrix GPO from that template.
The icaclient.adm template is installed as part of the Citrix Receiver and located under:
C:Program Files (x86)CitrixICA ClientConfiguration
Launch the Local Group Policy Editor on the clients machine. This can be done by typing the command GPEDIT.MSC
Once that is open under Computer Configuration right click on Administrative Templates and select Add/Remove Templates.
Click the Add button and then browse to the icaclient.adm template and add it.
Once added close and reopen the Local Group Policy Editor and you should now see a new policy section under
Citrix Receiver For Mac No Audio Software
Classic Administrative Templates (ADM) titled Citrix Components.To get to the Audio policies section of the Citrix receiver expand the Computer Configuration node to the following location:
Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix receiver > User Experience > Client Audio settings (Set to ENABLED with the sound quality of your choice Low, Medium , or High)
You also want to make sure that the Audio features are enabled for User sessions through a Citrix User Policy.
Citrix Receiver For Mac Download
ICA > Audio > Client audio redirection > (Set to Allowed)ICA > Audio > Audio Plug N Play > (Set to Allowed)
NOTE: You can import the icaclient.adm template in Windows Active Directory and push out the setting to clients in your domain that way also if it is easier for your implementation. The above settings need to be followed whether connecting through Web Interface, Citrix Storefront, or directly from Citrix receiver.
Other requirements for using Windows Media Redirection (XenApp 6.5) or HDX MediaStream Multimedia Acceleration (XenApp 6.0) are: Install python api for matlab 2016 mac.
- Users must be running Citrix Receiver.
- The user device must have the same memory and processing speed as is needed for playing multimedia locally.
- The correct codec to decompress the media file type used (MPEG for example) must reside on the user device. Windows devices have the most common codecs already installed. If you need additional codecs, you can download them from the Web sites of the manufacturers of media players.
Citrix Documentation - Enhancing the User Experience With HDX
Citrix Documentation - Multimedia policy settings
Citrix Documentation - Optimizing Audio and Video Playback Loop wav files.
Problem Cause
Audio has not be enabled on the Citrix Receiver for playback of multimedia files.
